Bookkeeping & virtual assistants for eCommerce businesses
Online selling is hectic, and being buried in spreadsheets and chasing invoices is not what you need. Feral HQ is here to cut through the chaos and help you maintain accurate financial records without breaking a sweat.
Streamlined bookkeeping and admin support for eCommerce businesses
We are Feral HQ; no-nonsense bookkeepers and VAs for the creative industry. Our virtual bookkeeping service provides essential support to ambitious agencies as they grow. We can help whip your financial records into shape, ensure nothing slips through the cracks, and keep your cash flow stable.
From reconciling accounts to managing payroll and even chasing late-paying clients, we’ll bring order to the finance and admin chaos. That way, you can throw yourself into creative work without the nagging anxiety.
With the combination of our left-brain logic and your team’s right-brain creativity, we can help you run an agency that makes money as well as magic.
Why eCommerce businesses choose our bookkeeping virtual admin services
Not all eCommerce businesses have the same needs – some are scaling at the speed of light and need their financial processes to keep up; others need an experienced hand to manage bank accounts and expenses. We get your business and can shape our bookkeeping VA services around what you need.
If you’ve never worked with a remote professional before, we can assure you there’s no need to worry. You can trust us to hit the ground running, stay in touch and protect your sensitive data. We will keep your finances and admin on track with straightforward advice and zero waffle.
Find out more about us.
We cut through the chaos:
Online selling means juggling constant orders, marketplace fees, refunds, chargebacks, awkward payout timings and multi-currency payments. We can keep everything automated and in sync, so your numbers update themselves in real time.
Smarter inventory management:
We connect your sales platforms with your accounting software and your inventory app, so stock levels update automatically every time an order comes in, with no manual logging.
Cost tracking:
See exactly where your money’s going, including ad spend, fees, tools and suppliers, so you have no surprises at month-end.
Helpful reporting:
You can expect easy-to-read reports, not just rows of numbers. You’ll see clear profit and loss reports and progress on KPIs like profit margins, ad spend vs. revenue, and fee breakdowns. With that level of detail, you can stop second-guessing every decision.
Flexible and cost-effective:
Whether you need a little or a lot from us, we can adapt and change our services as your business grows.
Time to grow:
We’ll handle the boring, time-consuming tasks like invoicing, expense management, and payroll so you can focus on the sexy stuff, like marketing.
Valuable reassurance:
Our support helps meet tax regulations and keep your business compliant.
Our bookkeeping VA services for online businesses
We offer flexible bookkeeping services built around the needs of eCommerce businesses. If financial management or admin is getting out of hand, we have the essential skills you need to get things organised.
Daily bookkeeping tasks
If you hire a bookkeeping expert like us, here’s what we can do:
- Record and reconcile financial transactions
- Match sales data to payments and bank statements
- Monitor income and expenses to maintain accurate records
- Keep your financial data current so you always know your position
We’ll always flag up anything weird to give you time to prepare and problem-solve.
Read more about our bookkeeping services.
Accounts payable management
Late or missed payments are annoying and can seriously derail your cash flow. Our VAs can take on accounts payable, to track bills and make sure they are approved and paid on time.
Our process includes:
- Managing invoices and receipts from suppliers
- Coding expenses correctly
- Scheduling payments and updating your accounting software
- Running expense reports to help you identify trends
With us handling these essential financial tasks, you can avoid duplicate payments, missed deadlines, and last-minute panics.
Data entry and reporting
Data entry may be dull, but you can’t have financial accuracy without it. Our immaculate attention to detail keeps your figures clean, up-to-date, and integrated, so you’ll always know exactly where you stand.
Here’s what we can do:
- Manage inventory data to keep your stock levels right
- Reconcile bank accounts
- Sync orders from your online store so you have accurate sales data
- Produce clear financial reporting that shows where your money’s coming from and where it’s going
- Produce detailed reports to highlight spending patterns, track profit margins, and flag up issues in good time
Payroll processing
Payroll can be painful, but you can’t risk your staff being paid incorrectly or being unpaid at all. Let our virtual assistants take the strain.
We’ll handle:
- Payroll processing for employees, freelancers, and contractors
- Accurate calculation of deductions and contributions
- Secure record-keeping to ensure full compliance and accuracy
VAT returns
VAT can get messy fast when you’re selling through multiple platforms, running ads in different countries, and managing products with varying VAT rates. If you hand over VAT management and tax filing to our team, it’s one less thing to worry about.
We’ll take care of:
- Preparing and submitting VAT returns in line with UK tax laws.
- Monitoring deadlines and keeping you up to date on changing tax regulations.
- Maintaining clean records for audit trails.
eCommerce cloud accounting setup
We love a spreadsheet, but they have their place – and it’s not in bookkeeping. If you are still managing your finances in Excel, it’s time to move on. We’ll help you identify the right cloud accounting system for you, as well as integrate it with your eCommerce and inventory management tools.
This could include:
- Integrating Xero or QuickBooks
- Automating order processing and reconciliation
- Syncing sales, shipping, and orders
- Integrating accounting software with other software like Amazon Seller Hub, Stripe, Square, Shopify, WooCommerce, Etsy, eBay, PayPal and Klarna (to name a few). That way, you can keep costs, sales and payments aligned without the faff
Virtual admin services
If your daily to-do list is a bit of a beast, let us make things easier. We can take care of the behind-the-scenes stuff to keep things running smoothly. That way, you can take a well-earned breather, or spend time formulating your masterplan.
Here’s what we can take off your plate:
- Scheduling appointments and managing your inbox
- Keeping on top of customer enquiries and order updates
- Processing orders and tracking shipments
- Updating your CRM
Read more about our virtual admin support services.
Ready to tame the chaos?
At Feral HQ, we’re not just here to do basic bookkeeping tasks – oh no. We’re here to help eCommerce businesses become stronger and more resilient. As a small business, we understand the hustle and have extensive experience helping business owners just like you.
We love nothing more than helping eCommerce businesses tame the chaos, giving them clear financial records and data that are actually helpful. By letting us handle financial tasks and admin, you can uncover cost savings, increase efficiency, and keep more of what you earn.
We are always easy to get hold of, proactive, and as invested in your success as you are. If you’re ready to get your financial house in order and reclaim your time, book a consultation today.
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